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Went to the Fallas in Chicago at Ford City Mall and purchased a shirt a pack of t-shirts and a pair of pants. I got them Two sizes to big to be safe.

They still didn't fit. Went to the store to return them and first thing first: The store was a mess clothes on the floor, one person at the register, no has greeting manners, had to wait till the young felt like helping me. She was rude and nasty. She called for the manager who came and was also rude and nasty and while I was talking she walked away.

So I told them I want to return the product and the manager with an nasty attitude says tgat I can't return anything. So I asked if I could get my money back she puts $13 dollars on a gift card and tells me to go somewhere else. This is unexpetable. I returned to the store the following day to speak to a manager about the behavior of her employees and she tells me there is nothing she can do about how they act.

This store is a pitty. And needs to be shut down or under new management.

Reason of review: Poor customer service.

Location: Chicago, Illinois

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