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1.7 Based on 28 reviews
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    • Prices 1
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    • Not acceptable and will ever revisit 7
    • Irresponsible managers and supervisors 4
    • Rude 3
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I had a terrible experience at the Fallas stores in hamden ct. One of the employees was very very rude. She said that I needed to stop talking because she was not talking to me (all about a legal price adjustment that I brought to their attention) Then she rudely told the other employee to fix the price so I could get out of the store. I will not be going back to that store

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Shopping with two young nephews and was told that there was "no restroom" When I challenged the employee she admitted there was a restroom but not for the public. A national chain can not provide public restrooms but expect customers to come and spend their money? I consider this extremely poor public relations!! I left my purchase at the counter and left to another store. I will never even enter one of Fallas ever again. I live... Read more

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The return policy sucks at this store why can't you get your money back for an item you don't want. They say exchange or store credit I don't want nothing from them so why can't I have my money back

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Well first of all you company has ripped me off for two months your store has withdrawed 38$ dollars the next month was 50$ and I have tried to get my money back several times here in Roswell nm

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I was a store manager for family christian store at chula vista theres a fallas store right next to it i have been going there to buy clothes for about two years always a good experience but about 3weeks ago i went in to buy socks and other items one lady as i came in she almost swept my feet when inasked for help she frowed as fustrated to my surprised she told me she was the manager,then the cashier was in such hurry that i had told her not to... Read more

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Had a terrific most downgrading feeling ever was told by the "manager" thats not how we do buisness"here felt terrible after fellas been my top neighborhood store now ill be not participate or enter any of there stores .ill call cooperate offices tomorrow see how theyll treat a once loyal customer

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Manager at store number 235 was very unprofessional with customers in line. There were approximately 10 customers in line, however the manager would not take any other customers nor did she open up a register. This is unacceptable and I would like for the owner of this chain to contact me to discuss this issue. My phone number is 832-247-1704. Please feel free to contact me about this as soon as possible. I am very disappointed in the service... Read more

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Cashier's so rude that I haven't open my mouth for the first "letter"of the word exchange only cuz, the items were so tight that the label should be somewhat inaccurate ,my eyeball measures follow the mistake on the label.But anyway I just wanted to exchange for a better stretch of the items to fit. And the lady even bursted more of her anger to me a customer? She said that all sales are final but my receipt clearly reminds your customer & give... Read more

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This is a shout out to Fallas store in calumet city . The managers are the worst I ever met . All of them have no idea what they are doing because of the bad area , Fallas company gave authority to hire clueless selfish people who only care about the name of being a manger not the work that comes with it . I will never step foot in that wreck again and I hope they get shut down for the poor management not to mention the place is dirty and the... Read more

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The absolute worst. I will NEVER shop at Fallas again. I used my debit card in the store and they double charged me causing my account to over draft. I finally talked to someone today who said they can't refund me for the bank fees. Well had you not charged my account twice then it would have never over drafted. There is nobody at a corporate office to talk to. I am beyond PISSED!!!

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